Viimased uudised

 

• 19.01.2009

Terabill OÜ ja Serbia firma Telefonservis AD sõlmisid parterlepingu, tänu millele on Terabilli lahendused saadaval ka Serbia klientidele...

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• 16.12.2008

Terabill ja Beia Consult International sõlmisid partnerlepingu pakkumaks Terabilli tooteid ja teenuseid Rumeenias...

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• 08.12.2008

Terabill uuendas oma kodulehekülge, et anda rohkem teavet ja samas muuta info kergemini leitavaks. Lisaks on saadaval ka toote näidis-versioon ja iseteenindus-portaali vaated ...

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• 26.03.2008

Neotel DOO and Terabill OÜ lõpetasid edukalt terabill.com paigaldus-projekti Makedoonias...

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• 03.09.2007

Läti suuruselt teine äriklientide püsiühenduste teenusepakkuja Telecentrs SIA alustas Terabilli arveldus- ja kliendihalduse tarvara kasutamist...

Rohkem infot Uudistest

 

• 02.01.2007

Elion Ettevõtted AS alustas terabill.com kasutamist arveldamiseks osade kaabelinterneti klientidega ...

Rohkem infot Uudistest

Terabill services and support

 

Welcome to Terabill services and support page, where we introduce:

  • Our consultancy                      • Migration projects

  • Setup projects                        • Support services

 

Consultancy

 

Launching new or migrating to another customer care and billing system, which is heart of telecommunication operators, is challenging not only by means of technology, but also by organizational issues. Such system binds all departments into single work system. Disarrangement in one edge causes problems within other units, which may cause customers disappointment or even loss of revenue.

Terabill has experiences and knowledge about adjacent processes need to be running in telecom company. You can use our business consultancy to rearrange or develop new processes, which can help you to achieve stable customer service quality.

terabill.com solution together with our support and consultancy services helps you in better results, efficiency and higher customer satisfaction.

Please write us to services(at)terabill.com for pre-workshop, to help us in evaluating your requirements and goals for consultancy project.

 

Setup projects

 

terabill.com system evaulation starts with joint business process verification to ensure, that system meets our customer's expectations, and to select appropriate modules and functionality for deployment.

Documented setup project, process and qualified project team ensure installation and configuration with appropriate functionality and settings.

Please contact us through e-mail to services(at)terabill.com for a questionnaire, to evaluate gains you will achieve using terabill.com system.

 

Migration projects

 

Project team of Terabill has performed tens of data migration projects, from different information systems into single billing and customer care platform. Projects include typically data quality and integrity check, thus this is a good way to synchronize all your existing information related to customers, services, products, tariffs, inventory and services activation.

Regarding to single data model, usage of terabill.com solution ensures, that imported data is kept up-to-date starting from first day of deployment.

According to our customer's needs, migration project can be scheduled in addition to terabill.com setup project. For additional information write us to services(at)terabill.com

 

Support services

 

After finishing setup project, we offer support agreement, which guarantees up-to-date software, customer support and thus smooth daily operations to terabill.com customers.

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